Customer Care

FAQs

What delivery options does MoMuse offer?

How do I know my MoMuse jewellery and ring size?

Where can I buy a MoMuse item I have seen online or in a magazine?

How do I place an order at MoMuse?

What do I do if there's a problem with my MoMuse order?

What payment methods does MoMuse accept?

Can I cancel my MoMuse order once it's been placed?

What is MoMuse's returns policy?

Can I add to/amend my order?

If an item is 'sold out', can I find out if it will be restocked?

Do you offer a repair service?

I've lost one earring, can I replace it with a match?

How should I take care of my jewellery?

Do you offer gift wrapping?

Can I order online and collect in store?

Where else can I find MoMuse products?